How Squire IQ works

One support layer between the office and every building: built from your own documents, available on every channel, and better every week.

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Connect what you already know

Bring in rules and bylaws, move-in packages, notices, amenity booking procedures and maintenance instructions from the tools you already use. Squire IQ organizes them so every answer comes from your own material.

Answer on the channel they already use

Text, phone, email and web chat all draw on the same knowledge, so a resident gets the same answer whether they call or text. Phone answers are spoken in a natural voice you choose.

Escalate, track and learn

A burst pipe, a noise complaint or anything else that needs a person becomes a ticket for the right staff member, with the history attached. Resolved answers feed back into the knowledge base, so the next resident gets them instantly.

Built for property management

Levels that match yours

Office, building and unit, so each level sees what belongs to it.

Libraries by role

Separate knowledge for residents, site staff and the office.

Your name, your tone

Name the assistant and set its tone to suit your buildings.

Insight for the office

See the most-asked questions, what was escalated, and where your notices have gaps.

See it with rules like yours

A demo takes about half an hour.

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