Levels that match yours
Office, building and unit, so each level sees what belongs to it.
One support layer between the office and every building: built from your own documents, available on every channel, and better every week.
Bring in rules and bylaws, move-in packages, notices, amenity booking procedures and maintenance instructions from the tools you already use. Squire IQ organizes them so every answer comes from your own material.
Text, phone, email and web chat all draw on the same knowledge, so a resident gets the same answer whether they call or text. Phone answers are spoken in a natural voice you choose.
A burst pipe, a noise complaint or anything else that needs a person becomes a ticket for the right staff member, with the history attached. Resolved answers feed back into the knowledge base, so the next resident gets them instantly.
Office, building and unit, so each level sees what belongs to it.
Separate knowledge for residents, site staff and the office.
Name the assistant and set its tone to suit your buildings.
See the most-asked questions, what was escalated, and where your notices have gaps.
A demo takes about half an hour.